DWT De Novo

Solution for handling employment claims and internal investigations

Fortune 500 Transportation Company

Opportunity
In-house employment counsel believed a certain workgroup was generating much more than its share of claims, driving up costs.

 

Solution
We compiled data on five years of matters, billings, and settlements. Comparing that data with a breakdown of the client’s workforce, we showed that one workgroup, despite making up only 3% of the client’s workforce, had generated more than a quarter of its legal fees and settlements – more than eight times the expected amount.

 

Outcomes
Using the data we provided, the in-house lawyer was able to make the case for additional training for the workgroup in question, and with continued monitoring, watch the number of claims go down. We also designed a more efficient and cost-effective way for the client to handle these claims and ensure compliance.

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